As the largest commercial collection agency in the U.S. and a global provider of outsourcing services Receivable Management Services Corporation (RMS) possesses a wide range of industry experience. Our in depth knowledge comes from working with industry leaders including 9 of the top 12 insurance companies and 7 of the top 11 transportation firms. Associates receive education and training on industry specific terminology and regulations.
RMS associates have a wide range of capabilities available to them including: Collector and Synergy™ Workstations, telephony technology including Dialers, IVR (Integrated Voice Response), and ACD (Automated Call distribution) as well as “Root Cause” reporting tools. Importantly we will work with our customers to understand the details of how they do business and facilitate the integration of custom data into our processes. We team with you to work seamlessly and effectively.
These are just some of the industries in which RMS has expertise.